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Community Water and Sewer Association Incorporated
INFORMATION AND HELPFUL HINTS
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I THINK I HAVE A LEAK – WHAT DO I DO?
HOW TO DETECT LEAKS
The best way to determine if you have a leak in your plumbing system is by first checking your water meter. If you do not know where your meter is located, you can call Prosperity Lane to get the meter location.
1. Make sure no water is being used inside or outside of your house.
2. Locate your water meter and check the leak indicator to see if it is moving. Depending on the brand of meter, the leak indicator could be a small triangular shaped dial or a small silver wheel that rotates when water is flowing through the meter. If the dial is moving, chances are, you have a leak.
3. Or, you can also take a meter reading and wait 1 or 2 hours and take another meter reading (make sure no water is used during this time). If the reading has changed, you may have a leak.
Once you have determined that you have a leak, the next step is determining if the leak is inside or outside the house.
1. Locate the main shut-off valve to your home and shut off the water at the valve.
2. Check the leak indicator for movement or use the meter reading method described above. If the leak indicator stops moving or there is no change in the meter readings, you have a leak inside your house. If the leak indicator continues to move or there is a change in meter readings, then the leak is outside between the meter and the house.
INSIDE THE HOUSE – LIKELY LEAK CULPRITS
1. Leaking faucets
2. Leaking toilets
3. Flapper valve/flush handle/overflow tubes on toilet
4. Water softeners
5. Ice makers
OUTSIDE THE HOUSE – LIKELY LEAK CULPRITS
2. Underground pipes – look for a patch of grass or weeds that stays green or is greener than the rest and/or wet/damp areas.
SEWER GRINDER PUMP – USER INSTRUCTIONS
In order to provide you with suitable wastewater disposal, your home is served by a low-pressure sewer system. The key element in this system is an Environment One grinder pump. The tank collects all solid materials and effluent from the house. The solid materials are then ground to a small size suitable for pumping slurry with the effluent water. The grinder pump generates sufficient pressure to pump this slurry from your home to the wastewater treatment receiving line and/or disposal plant.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: 1) this device may not cause harmful interference; and 2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
CARE AND USE OF YOUR GRINDER PUMP
The Environment One grinder pump is capable of accepting and pumping a wide range of materials. Regulatory agencies advise that the following items should not be introduced into any sewer, either directly or through a kitchen waste disposal unit:
Glass Seafood shells Diapers, socks, rags or cloth
Metal Plastic objects (toys, utensils, etc.) Kitty litter
Goldfish stone Sanitary napkins or tampons
In addition, you must never introduce into any sewer:
Explosives Strong chemicals Lubricating oil and/or grease
Flammable material Gasoline
PERIODS OF DISUSE
If your home or building is left unoccupied for longer than a couple of weeks, perform the following procedure:
Purge the System. Run clean water into the unit until the pump activates. Immediately turn off the water and allow the grinder pump to run until it shuts off automatically.
Duplex Units. Special attention must be taken to ensure that both pumps turn on when clean water is added to the tank.
CAUTION: DO NOT DISCONNECT POWER TO THE UNIT.
Your grinder pump cannot dispose of wastewater without electrical power. If electrical power service is interrupted, keep water usage to a minimum.
PUMP FAILURE ALARM
Your Environmental One grinder pump has been manufactured to produce an alarm signal (120 volt) in the event of a high-water level in the basin. The installer must see that the alarm signal provided is connected to an audible and/or visual alarm in such a manner to provide adequate warning to the user that service is required. During the interim prior to the arrival of an authorized service technician, water usage must be limited to the reserve capacity of the tank.
Minimum Charge – Includes 3,000 gallons - $32.50
All other usage is billed at the rate of $5.30 per 1,000 gallons
Minimum Charge - $66.50
Reconnect Fee – $35.00
Visitation Fee - $20.00
Delivery of Past Due Notice - $5.00
Late Charge - $10.00
Transfer of Membership Certificate - $25.00